Privacy policy

WEBSITE INFORMATION

Website Address: www.azureetgaia.fr

Website Owner: Zoé Rémon

Business Structure: Sole Proprietorship

Business Owner / Manager: Zoé Rémon

Address:
Azure & Gaia
19 Rue Saint-Ivy
56150 Guénin
France

SIRET Number: 853 833 416

Email: contact@azureetgaia.fr

Website Creator: Zoé Rémon

Publication Director: Zoé Rémon (individual person)

Webmaster: Zoé Rémon

Hosting Provider: OVH

Data Controller: Zoé Rémon

Contact Email: contact@azureetgaia.fr

PRIVACY POLICY

1. PERSONAL DATA

a. Collection of Personal Data

You may browse the Website without providing any personal data.

The owner of www.azureetgaia.fr collects user information in the following cases:

We collect the following data when you use our website:

  • Identification data: first name, last name, email address, telephone number*.
  • Postal data: billing and shipping addresses.
  • Payment data: banking details (processed through Shopify Payments and PayPal and not stored directly by us).
  • Commercial data: order history, customer preferences, shopping cart information.
  • Browsing data: IP address, cookies, and website usage information.

This data is necessary for order processing, delivery, invoicing, customer support, and the sending of newsletters or promotional offers (where consent has been given).

*Optional: Users are not required to provide this information.

2. USE OF PERSONAL DATA

The data controller of the personal information provided on www.azureetgaia.fr collects your data in order to:

  • Process and manage your orders and deliveries.
  • Issue invoices and manage accounting records.
  • Provide efficient customer support.
  • Send newsletters, promotional offers, and marketing communications where consent has been given.
  • Improve our website and analyze traffic (statistics and analytics).
  • Prevent fraud and secure transactions.

3. SHARING OF PERSONAL DATA

The Seller does not transfer personal data to third parties except for service providers necessary for order fulfillment:

  • Logistics providers: La Poste and Mondial Relay for order delivery.
  • Payment providers: Shopify Payments and PayPal.
  • Website hosting provider: OVH.
  • E-commerce platform: Shopify, which processes certain personal data.

These providers are required to maintain the confidentiality and security of your personal data.

The Business Owner does not have access to customers’ banking information, which is processed exclusively by the payment providers listed above.

Our store is hosted by Shopify Inc. Shopify provides us with the online e-commerce platform that enables us to sell our products and services.

When you browse our website or make a purchase, your personal data is collected and processed by Shopify in order to provide:

  • Secure website hosting.
  • Order and payment processing.
  • Fraud prevention.
  • Service improvement, including analysis of interactions with other merchants using Shopify.

Your information may be shared with Shopify and its partners located in other countries, including countries outside the European Union, to ensure the proper operation of the services provided. Shopify is committed to protecting your personal data in accordance with the GDPR and implements appropriate safeguards for international data transfers.

For more information about how Shopify processes your personal data, please refer to Shopify's Customer Privacy Policy.

4. PROTECTION OF PERSONAL DATA

Azure & Gaia considers all information collected during an order or account creation process to be confidential.

This personal data is processed by the Business Owner and Data Controller:

Zoé Rémon

5. DATA RETENTION PERIOD

For inactive customer accounts, personal data will be deleted after a period of three (3) years.

Data required for invoicing and accounting purposes is retained for ten (10) years in accordance with French legal requirements.

6. USER RIGHTS REGARDING PERSONAL DATA

In accordance with the French Data Protection Act of January 6, 1978, and Regulation (EU) 2016/679 (GDPR), users have the right at any time to access, inquire about, modify, correct, and delete their personal data.

If a customer wishes to delete their account, they may send an email to contact@azureetgaia.fr or submit a request through the contact form available on the website.

7. COOKIES

Upon the first visit to www.azureetgaia.fr, users are asked to consent to the placement of cookies in their browser.

For statistical purposes, the Seller may collect browsing information through the use of cookies.

Users are free to accept or reject cookies by adjusting their browser settings.

Disabling cookies may result in certain website services becoming unavailable.

Users may also delete existing cookies at any time by adjusting the privacy settings of their web browser.

The French Data Protection Authority (CNIL) also provides guidance on managing and deleting cookies through browser settings.

Further information is available at:
https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser

8. DATA SECURITY

We implement technical and organizational measures to protect your personal data, including:

  • Secure SSL connection.
  • Secure passwords and restricted access to personal data.
  • Secure hosting through OVH and GDPR-compliant payment platforms.

9. APPLICABLE COUNTRIES

User data is collected and processed for France and the European Union.

For service providers located outside the European Union (such as Shopify or PayPal), contractual safeguards are implemented to ensure compliance with GDPR requirements.

10. POLICY CHANGES

This Privacy Policy may be updated from time to time.

The version published online at https://azureetgaia.fr/ shall always be considered the official and current version.